Artificial intelligence is at the forefront of transforming customer intelligence, enhancing engagement, and optimizing ...

In this fast changing world of technology today, artificial intelligence is thriving to engineer revolution in automotive ...

By adding broad public social media listening, the company expands the Genesys Cloud platform’s existing capabilities beyond direct messaging to unlock deeper understanding of consumer sentiment that ...

Two such revolutions occurring in the period since the mid-2000s have profoundly changed pharma, and have also changed pharma’s customer engagement model beyond all recognition. One of the key ...

That customer engagement strategy is likely to be a hybrid model in the future, with reps engaging with HCPs both face to face and remotely, informed by circumstance and HCP channel preference ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Pega Customer Engagement Blueprint, a generative AI-powered ...

St. Petersburg-based 3D Cloud wants to transform the furniture shopping experience through its latest partnership with City ...

--(BUSINESS WIRE)--KredosAi, the leading provider of human-centric AI-driven communication, unveiled new Rich Communications Services (RCS) capabilities in its customer engagement platform today ...