Awful April is just weeks away and households are bracing themselves for huge increases in their bills. We explain why prices ...

Thames Water is preparing for the possibility that it may be pushed into special administration following an appeal in a London court next week, according to people familiar with the matter.

Water companies have the right to meter water in areas that are seriously water stressed that should cut waste and save consumers money. However the Watchdog team have been hearing from water ...

“I then called Thames Water back and spoke to ... They said that Kemp’s “meter readings show very high water use and therefore indicate that there could be a leak at her property.

Difficulties fitting water meters in blocks of flats means Thames Water estimates her water consumption using the "assessed household charge". Thames Water said: "We would encourage any customer ...