A 25 year veteran of RingCentral, Alex Shteyngolts is responsible for leading the company’s worldwide product engineering development, systems and quality teams. During his long tenure, he has been ...

Stepping into the world of contact centers can feel a bit like being dropped into the cockpit of a plane without any flight training. Everywhere you look, screens are filled with numbers, charts, and ...

In outbound contact centers, it’s not just what happens during the call that matters. The systems behind each connection must support speed, accuracy, and efficient lead handling. Manual dialing just ...

We empower businesses to communicate effortlessly through the cloud, and use the power of AI to unlock conversational insights — making every employee and customer experience smarter, and everyday ...

Chat, meet, share files, and collaborate freely with AI messaging designed to work your way. Use one app for chatting, calls, texts, video, and file sharing, and securely work one-on-one or in groups.

Increase connection efficiencies by optimizing every second of your agent's talk time. Engage Voice’s progressive call dialer prioritizes the pace in which your campaign or database is dialed by agent ...

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers. Tracks calls, SMS, contacts, and communications in Google ...

Empower staff, educators, and students with a resilient communication platform that works on any device, ensuring secure collaboration anytime, anywhere. Simplify access to services and information ...

RingCentral’s integrated cloud-based platform has ‘healed’ telephony at Q1 Medical’s network of suburban clinics, giving administrators full visibility of calls, and delivering a reliable and stable ...

Limited by a legacy PABX and paper-based fax system, Aghapy Medical Center switched to RingCentral’s cloud-based telephony and online fax platform that is delighting its staff and patients. Aghapy ...

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers. Tracks calls, SMS, contacts, and communications in Google ...

Simplify communication within Gmail and Google Calendar with the Google Workspace Add-on. These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work ...