The CFPB's Consumer Complaint Program ‒ established in the 2010 Dodd-Frank Act that created the agency ‒ serves as a clearinghouse for consumers to submit complaints online, by phone or mail ...

The CFPB began accepting money transfer complaints on April 4th, 2013 and credit reporting complaints on October 22, 2012.

The CFPB has gone live with an enhanced customer complaint data base. It now includes over 7,700 consumer descriptions of alleged problems they are facing with financial companies concerning ...

Another trigger, as Thompson said, is the CFPB’s complaint database, and for the time being, the CFPB plans to continue operating in the same form moving forward.

What concerns certain industry experts is that the bureau's complaint form asks "a lot of leading questions," Alan Kaplinsky, a partner with the law firm of Ballard Spahr LLP in Philadelphia, says.

In June 2012, the CFPB launched the Consumer Complaint Database, and to date, the Bureau has handled more than 1.9 million complaints. More than 5,000 financial companies have responded through this ...

The Consumer Financial Protection Bureau’s much-maligned consumer complaint database is about to reach 1 million total complaints, CFPB Director Richard Cordray said Tuesday. And, as it turns ...

The CFPB announced its foray into mortgage related complaints on Wednesday, saying in a report on the first three months of collecting credit card data that it plans to begin taking inquiries related ...