FMIBlog2d
Global Call Centre Market Expands with Rising Demand for Customer Engagement Solutions
The Global Call Centre market is projected to grow significantly, from USD 37,411.0 Million in 2025 to USD 76,831.3 Million ...
CEO of world's largest call center operator for using AI solution to change Desi accent, says: Indian agents are hard to ...
Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time ...
TwistedSifter on MSN6d
Busybody Boss Told This Call Center Agent To Only Take Breaks When Told, But He Didn’t Know That Enforcing This Rule Would Affect The Business – And His Own Sch…
In this call center agent’s case, he only took breaks after his current call was over, but when his boss scolded him for not ...