CASTLE ROCK - Overwhelmed by public criticism, two city councilmen tried to reverse Castle Rock's new water and sewer rate structure Monday - but they were outvoted before a crowd of 20 concerned ...

Complaints about Water Plus rose 25 per cent year on year and outstripped those for Castle Water, which services most of the London region and has been one of the worst performers every year since ...

Unresolved household complaints to water firms have spiked amid discontent over sewage spills, billing mistakes and problems with water meters, an annual report shows. The number of complaints ...

Castle Water — which acquired Thames Water’s corporate customers from the utility in 2017 — is ... where companies other than the utilities were allowed to handle customer complaints, ...

Castle Rock gets about 30% of its water from renewable sources. In 40 years, they hope to be 100% renewable. Here's how town water officials are making that happen and what it'll cost..