Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

Discover how luxury automotive brands are shifting towards experience-driven customer service, creating emotional connections ...

The Yola Electricity Distribution Company (YEDC) has convened a Customer Stakeholder Engagement Forum in Yola, Adamawa State.

One Point One Solutions plans to acquire Singapore-based ITNITY PTE. LTD. for $7.6 million, enhancing its global presence in ...

Recent reports have indicated that Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile” or the 'Company”), a leading provider of customer engagement and marketing technology services in China, has been ...

Austin, Texas / Syndication Cloud / July 18, 2025 / TTEC The job market has undergone a major transformation over the past ...

At e4m TechManch 2025, CX leaders across telecom, retail, pharma, and tech explored how AI, data, and design are redefining ...

The latest customer trust statistics reveal the opinions of 363,121 CX leaders in the US. Find out what’s responsible for ...

MidCoast Council's "Talk About" pop-up events will be out and about across the region during July and August, helping people ...

Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile' or the 'Company'), a leading provider of customer engagement and marketing technology services in China, today announced that its push notification ...

Ultimately, the future of business belongs to those who can master the art and science of customer experience.