News

Raleigh Water uses automatic meter reading technology to read water meters. More information on how it works, how your usage impacts billing.
125,000: Total number of water meter remote read sensors that do not work at all (as of Dec. 6, 2023) 85,000: The number of new water meter remote read sensors the city has replaced since 2020 (as ...
How does the city of Raleigh read water meters? Prior to about 15 years ago, the city of Raleigh used analog water meters, which required city employees to visit meters in-person to record the ...
Q: Duke Energy, Piedmont Natural Gas, Winston-Salem Forsyth County Utilities have installed electronic meters. Which ones are read by drive-by, and which are read from central offices? — J.L.
“We are going to put in an Itron cellular-based meter infrastructure system,” said Gary Smith, director of TWU. Smith says the upgrade will change the way customers’ water meters are read. “It’s ...