Efficiency can undermine customer connection. Here's why personalization and human touch in business operations matter even more in 2025, ...

Brand "authenticity” isn’t about a tagline or a logo tweak, but a lived truth. Today’s consumers expect more than polished ...

Chatbots evolve beyond cost savings. Once seen as call deflection tools, today’s bots are brand touchpoints powered by large ...

We are so fortunate that Good Eats Specialists, a proud member of the SSI group, has brought this burger chain to our shores.

Mauro Porcini talks customer-first innovation strategies, symbolic cues and embracing AI as a tool – not a threat.

With AI changing how customers interact with brands, Dan Bowers of TMW (part of Accenture Song) explains why it’s time to ...

What used to bind us—customer to brand, employee to company—is fraying. It's time for leaders to restrengthen the bond.

4TEEN4 Announces Publication in European Journal of Heart Failure Demonstrating First-in-Human Shock Reversal Evidence for Procizumab in Three Compassionate Use Cases ...

The Trump administration eliminated the CDC team that developed national guidelines for prescribing contraception safely for ...

Ranching and branding are close to South Dakota Governor Larry Rhoden's heart When he's not in the Capitol or the governor's mansion in Pierre, you will find Governor Larry Rhoden in his welding ...

The heart is the body's hardest-working muscle. Whether you're awake or asleep, or exercising or resting, your heart is always at work. It pumps blood through arteries to deliver oxygen to organs ...