The bank is in the process of issuing payments to select customers following the glitch, which first hit in January ...

As tax season is upon us, Entergy New Orleans wants to support members of our community by providing free resources to help our customers file ... receives the full tax refund they deserve.

The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.

IN A LETTER FROM NOVEMBER ... Those who have already paid will receive a refund.Customers who receive bills for multiple months just under the 60-day mark will only be required to pay 10% of ...

Meghan Markle's As Ever brand sold out quickly upon its launch, but some customers got left in the cold when their orders ...

A spooky situation still haunts one business months after Halloween. A central Ohio business, the focus of multiple NBC4 Investigates stories, is being accused ...

In today’s competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted brand. However, there are times when products or services fall short of ...

In deciding on the appropriate enforcement action, Commissioner Vhari McWha says the Commissions focus was on ensuring Alpine returned the money it had overcharged customers with additional funds ...

The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

The owner of a hair salon was shocked to find a letter from the National Grid offering him a sum he believes could have ...

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