However, there are diverse reasons why patients go online ... In this way, privacy policy and personal rights are not infringed. Social media listening tools have been developed to support this ...

Patient privacy and HIPAA compliance: While social media can be a valuable tool for sharing complex patient cases and seeking input from fellow physicians, maintaining patient privacy must always ...

This third article examines how social media can give a better understanding of the patient journey. Figure 1. Extract from Jenni's Guts blog about living with Crohn's Disease and other conditions.