We examine three companies who have successfully applied GenAI in customer service alongside the takeaways from their usage.

A study on generative AI use cases shows that marketing is behind personal applications such as therapy and organization.

Introduction The digital transformation of education has occurred but most online learning solutions have not adapted to ...

Stop being the bottleneck in your business. These proven systems will scale your company while you sleep, creating freedom and growth without demanding more of your time.

A business starting its digital transition must select its Microsoft Dynamics 365 partner as the most crucial decision in its entire digital journey. Your deplo ...

New book by Art Expert Ty Murphy LLM guides household staff of private collectors and family offices on how to preserve Fine ...

The research outlines numerous systemic barriers hindering effective communication in disasters. Chief among them is the lack ...

On March 27, The Department of Health and Human Services (HHS) announced plans to reduce the National Institute for ...

Over the last half century, large-scale changes to coal industries across Europe, and more recently in the United States and China, have resulted in as many as 4 million coal workers losing their ...

Shaista Mallik, Seeq, describes how advanced analytics, AI, and monitoring platforms are facilitating digital transformation ...

Japan’s national energy R&D agency has launched a five-year R&D program to accelerate solar innovation. The fiscal 2025 call ...