THOUSANDS of Thames Water customers are stuck on tariffs which were set in the 90s and bills have jumped by up to 671%. The water firm, which is in the midst of a multibillion-pound rescue deal, ha… ...

Janice Deas doesn’t drink tap water but loves a cup of tea and limits herself to using enough water for four a day.Since her ...

Thames Water customers on average are now paying £639 per year for water and sewerage, a 31 per cent increase from the previous year. For metered customers, there is a fixed charge of £63.69 for ...

In its response to Ofwat’s draft determination on water companies’ plans, Thames proposed raising average yearly water bills to £666.50 per customer by 2030, a 52% rise.

Thames Water has said we are paying more because we're set on a fixed charge because we don't have a water meter. READ MORE: Oxford: Screwfix set to close at Botley Road Retail Park “I first ...

A Thames Water spokesperson said that the company is “very sorry” for “any distress caused when receiving a high-water bill.” ...

Fifteen times a year, the sheer volume of waste water entering Thames Water's Mogden sewage works in southwest London ...

On 19 September, Francome said she was contacted by someone purporting to be from the executive office at Thames Water who explained this bill was higher than expected as it was based on an actual ...

Thames Water customers have expressed shock at higher than expected annual increases to April’s bills as the struggling water group “front-loads” the impact of permitted regulatory increases.

Thames Water Utilities Ltd. — which serves about a quarter of the UK including London — said it can’t rule out needing to ask customers to restrict water usage this summer.