A man is going viral online after explaining why two of America’s biggest retailers are supposedly changing their return ...

and service disruption that impacts genuine customers," Amazon wrote in its amended complaint. "Refund fraud affects the entire retail industry, including physical and online retailers alike." The ...

Matthew Bergwall, a former University of Miami student from Darien, will pay Amazon $1 million in restitution for a shipping ...

Another issue to watch out for once you've made your Amazon purchases-particularly if there's an item you decide you no longer want-is a refund scam. In this case, the scammer is hoping that ...

In a viral TikTok video, a customer admits that she told Amazon she didn’t receive her order so that she could take advantage of its refund policy, sparking debate among users in the comments.

The FTC announced its latest refund program for scam victims on Tuesday. Anyone who got swindled by an outfit best known as Click4Support should get a check from the government as part of a $1.7 ...