Caitlin Driscoll, the Public Relations Director for the Better Business Bureau of Western Pennsylvania, said before you start ...

Opinion: 'About 30% of online reviews are fake and cost U.S. businesses nearly $152 billion per year in damaged reputations ...

Good reviews are important. Shoppers depend on customer reviews to make the right decisions. They are also a determining ...

Scammers never seem to take a day off. NTV's Deandra Kurtenbach spoke with Jessie Schmidt from the Better Business Bureau to ...

Better Business Bureau Akron is warning consumers not to be fooled by fake websites that appear to represent Joann Fabrics.

Former employees of a Better Business Bureau (BBB) that covered a sizable chunk of Canada are accusing it of terminating staff without severance after it was booted out of the BBB network.

Good reviews are important. Shoppers depend on customer reviews to make the right decisions. They are also a determining factor in ranking algorithms and can lead to better visibility and more sales.

Better Business Bureau Akron is warning consumers not to be fooled by fake websites that appear to represent Joann Fabrics. The Hudson-based retailer is going out of business and in March ...