However, there are times when products or services fall short of customer expectations ... and learn how to write a formal consumer complaint letter yourself. If you have not written a complaint ...

Angela Rippon: When it comes to challenging a rip-off, a well written letter of complaint can very often make all the difference in the world. Woman One: I typed a letter and just said you’ve ...

That's when you'll want to file a consumer complaint. But as anyone who's spent mind-numbing hours on a call with a customer service representative can attest, sometimes that strategy doesn't help ...

How thoroughly and frequently does your company track comments left by clients? Knowing what to do when a negative review or ...