The Growth Dilemma is about how to manage relationships between customer segments. As brands grow and attract new customers, ...

SAN FRANCISCO, June 13 (Reuters) - Alphabet's (GOOGL.O), opens new tab Google, the largest customer of Scale AI, plans to cut ties with Scale after news broke that rival Meta (META.O), opens new ...

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's favorite solutions in 2025.

The Berenberg economics team led by Holger Schmieding produced this striking chart, showing how interest-rate expectations are heading in the opposite direction of inflation expectations ...

The two clerics met in South America, and when Francis needed to fill an important job at the Vatican, he knew where to turn.

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored service to customers.

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

Far fewer are hearing about the administration’s relationship with the media than was the case early in President Donald Trump’s first term. Pew Research Center.

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation CompanyTM, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: ...

At Bounteous, Customer Relationship Management is a True Team Effort Like a team of rowers, Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s ...

Upcoming drama “The Art of Negotiation” has released a character relationship chart! “The Art of Negotiation” follows the story of Yoon Joo No (Lee Je ...