Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

Discover how luxury automotive brands are shifting towards experience-driven customer service, creating emotional connections ...

The Yola Electricity Distribution Company (YEDC) has convened a Customer Stakeholder Engagement Forum in Yola, Adamawa State.

One Point One Solutions plans to acquire Singapore-based ITNITY PTE. LTD. for $7.6 million, enhancing its global presence in ...

Austin, Texas / Syndication Cloud / July 18, 2025 / TTEC The job market has undergone a major transformation over the past ...

At e4m TechManch 2025, CX leaders across telecom, retail, pharma, and tech explored how AI, data, and design are redefining ...

Popular grocery retailer Wegmans unveiled its first Connecticut location in Norwalk to a big crowd Wednesday morning. The ...

Ultimately, the future of business belongs to those who can master the art and science of customer experience.

The ride-hailing firm revealed that it updated its terms of service at the beginning of the year to comply with the CCC’s ...

Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile' or the 'Company'), a leading provider of customer engagement and marketing technology services in China, today announced that its push notification ...

Accenture and AWS are to provide advanced cloud, AI and banking expertise to drive NatWest’s ambitions spanning its 20 million customers.