Learn more about how to understand your bill, including how we charge you, what your bill shows and what you’re paying for.

Learn how to pay your bill quickly and easily, from setting up a direct debit, to paying with a debit or credit card, we'll explain all your options. Thames Water Home Developer services

Get an accurate bill. Your bill will show how much water you've used between the two most recent meter readings. Or between a reading and an estimate. Make the most of your bill by submitting regular readings and managing your water usage. You …

‘rise and flat’ bill profile, accepted by Ofwat in the PR24 FD, applies the highest annual increase at a time when interest rates and the financial impact on customers are expected to reduce.

The typical bill for a customer without a meter, who receives water and wastewater services from us, has risen by around £10 a year – roughly 80p a month .

Changes are coming to your water bill in April. We want to make sure you know: - Why prices are going up - Where that money will be invested - How we can help if you’re worried about affording your bill

Get help with your account or your bill. Did you know you can easily pay your bill online in just a few minutes?

you receive your bills may be different depending on where you live and which service we provide. You may either receive separate bills from your clean water and waste water providers or you may receive just one bill, which includes the clean/wastewater charges on behalf of …

Your bill will show how much water you used between the two most recent meter readings, or between a reading and an estimate, if we’ve been unable to take a reading.

Our WaterSure scheme can help cap your bills. We always use the average price based on what other customers pay. For this year (2024/25), for example, we’d cap your bills at £471.